Billing & Refund Policy

What you are buying

You buy digital play credits. Each credit lets you start one more eligible BuilderBlitz game session.

You are not buying a leaderboard position, guaranteed placement, guaranteed exposure, a product listing, traffic, customers or SEO benefits. Placement is earned only through validated scores.

Pricing

Play pack prices are shown before checkout. We may change prices for future purchases, but a price change never affects a purchase you have already completed.

Payment processing

Payments are processed by Stripe on its secure hosted checkout page. Highteky LLC does not receive or store full card numbers. Credits are added to your account automatically once Stripe confirms the payment, and each payment is credited only once.

How plays are used

A play is used when you start a game session, following BuilderBlitz's game rules. Each session can be submitted only once.

No-activity restore

If a round ends with zero valid player interactions, the play used for that round is automatically restored, once, and no score is saved.

This applies only to rounds with no activity. A completed round where you played but scored low does not get its play restored.

Refunds

• Purchases of play credits are generally final once the credits are delivered to your account.
• Please contact support about duplicate charges, credits that were not delivered, unauthorized transactions, or a genuine technical or payment error.
• Highteky LLC may issue refunds or corrections where appropriate and where required by applicable law.
• Nothing in this policy limits any rights you have that cannot legally be waived.

Cash value

Play credits have no cash value, cannot be redeemed for cash, and cannot be transferred or resold.

Expiration

Purchased play credits do not currently have an expiration date.

Billing problems

If something looks wrong with a charge, please contact us first through Contact & Support. We will look into it and work with you to fix it.